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Accessibility Statement

Force Drainage Ltd - Accessibility Statement

Last Updated: June 11, 2025

Force Drainage Ltd is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our aim is to provide a website that is as accessible as possible, regardless of technology or ability.

1. Our Commitment

We believe that everyone should have equal access to information and services online. We strive to make our website, forcedrainage.co.uk, usable and understandable for all visitors, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level, which are widely recognised standards for web accessibility.

2. Measures to Support Accessibility

Force Drainage Ltd takes the following measures to ensure accessibility of our website:

  • Design for Readability: We use clear, legible fonts and ensure sufficient colour contrast between text and background to improve readability for users with visual impairments.

  • Structured Content: We use appropriate headings, lists, and semantic HTML to create a well-structured and navigable content flow, beneficial for screen reader users.

  • Alternative Text for Images: We aim to provide descriptive alternative text for all meaningful images, allowing screen readers to convey the content of images to visually impaired users.

  • Keyboard Navigation: Our website is designed to be fully navigable using a keyboard, without requiring a mouse, to support users who cannot use a pointing device.

  • Responsive Design: The website is built using responsive design principles, meaning it adapts to various screen sizes (desktops, tablets, mobile phones) for optimal viewing and interaction on different devices.

  • Form Accessibility: Our online forms are designed with clear labels, logical tab order, and error handling to assist users who rely on assistive technologies.

  • Clear Language: We strive to use plain and understandable language throughout our website content.

  • Ongoing Review: We are committed to regularly reviewing our website for accessibility improvements and implementing necessary changes.

3. Accessibility Features (Examples)

While a detailed audit would list specific features, here are general examples of what you might find:

  • Adjustable Text Size: Your browser's built-in zoom functions can be used to enlarge text and page elements.

  • Browser Compatibility: Our website is tested across popular modern web browsers to ensure consistent functionality.

  • Skip to Content Link: (If implemented) Allows screen reader users to bypass repetitive navigation elements.

4. Conformance Status

We aim for our website to conform to WCAG 2.1 Level AA. While we strive for this standard, achieving perfect conformance is an ongoing process. We are actively working to improve any areas of our site that may not yet fully meet these guidelines.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of the Force Drainage Ltd website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Phone: 0800 099 6109

  • Email: info@forcedrainage.co.uk

  • Mail: Unit 2e Furlong Farm Rusper Road, Ifield, Crawley, England, RH11 0LN

We aim to respond to accessibility feedback promptly and work towards a solution.

6. Formal Complaints

If you feel we have not met our commitments regarding accessibility, and you are not satisfied with our response to your feedback, you may have recourse under the Equality Act 2010. You can also contact the Equality and Human Rights Commission (EHRC) if you believe your rights have been breached.

7. Date

This statement was created on June 11, 2025, and will be reviewed and updated regularly to reflect our ongoing commitment to accessibility.

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